I wish to pass on my thanks and appreciation of the high level of service i received from your Kingston branch. On Christmas eve i sustained a puncture whilst parked at home. I could not remove the wheel nuts and so put more air in the tyre which fortunately held up until i could get to kingston.
They supplied and fitted the tyre promptly that morning. Unfortunately on boxing day the same tyre punctured, again i was unable to remove the wheel nuts but was able to limp the car home.
I rang the Kingston branch at 8 o'clock the day after boxing day and they arranged for a mobile unit to come to my home and change the tyre for the spare. I then took it in and they inspected the wheel and tyre and replaced the tyre free of charge.
It is to your company's eternal credit that this level of service was administered, a great many would have tried to dodge their responsibilities.
Rest assured that I will call again when my tyres need replacing or repairing and i would not hesitate to recommend your service to others. Please pass on my thanks to the duty manager who i think was Kerry who's assistance was very much appreciated.
Kind Regards